Communication is not about talking… its about talking your heart in a language the other person understands. Its talking at the time when the person is open to listening to it. Its about being assertive and not aggressive.

Its about giving the other person space to listen and understand gently, not demanding understanding from them.

Communication is also about listening and accepting the respond of the other person to what you have put across. Without listening the process of communication is incomplete.

– Tamanna C



Why talk about what we want? That is childish. Absurd.

Ofcourse, you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you; we are interested in what we want.

So the only way on earth to influence other people is to talk about what they want and show them how to get it.

Remember that tomorrow when you are trying to get somebody to do something. If, for example, you dont want your children to smoke, dont preach at them, and dont talk about what you want; but show them that cigarettes may keep them from making the basketball team or winning the hundred-yard dash.

George B. Johnston of Enid, Oklahoma, is the safety coordinator for an engineering company.

One of his responsibilities is to see that employess wear their hard hats whenever they are on the job in the field.

He reported that whenever he came across workers who were not wearing hard hats, he would tell them with a lot of authority of the regulation and that they must comply. As a result he would get sullen acceptance, and often after he left, the workers would remove the hats.

He decided to try a different approach.

The next time he found some of the workers not wearing their hard hat, he asked if the hats were uncomfortable or did not fit properly. Then he reminded the men in a pleasant tone of voice that the hat was designed to protect them from injury and suggested that it always be worn on the job. The result was increased compliance with the regulation with no resentment or emotional upset .